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Privacy Policy

 Introduction

We are committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you share with us is kept securely and processed fairly and lawfully.

When you register online with once a day you give us your consent to process and use such submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used by once a day.

The purpose of this privacy policy is for you, as a customer to learn how once a day handles your personal data and for you to be able to feel secure that the processing is being carried out in accordance with the General Data Protection Regulation and other applicable data protection law. 

 

1. General Privacy Policy 

This policy regards integrity and marketing, (“Privacy Policy”) and explains how Onceaday Limited (henceforth: Onceaday Ltd; may be referred to as “us” and “we”) we collect, use, transfer and store personal data site visitors, customers and any persons in contact with once a day (“users”). 

The privacy policy apply to all use of and orders placed or close to be placed on once a day’s website www.onceaday.se, and orders and communication made by telephone, e-mail or by live chat and video call with once a day’s customer support.

Once a day is responsible for once a day's handling of your personal data when interacting with us and secures that it follows applicable laws and regulations.

 

2. Information we collect

When you place an order  on our website www.onceaday.se, we collect the following information in order to fulfil your order and contact you should a query arise:

  • Your full name
  • Your address
  • Your email address
  • Your phone number.
  • IP-address and information about your website visit behaviour

When subscribing  to our newsletter, we collect the following information in order to send you the products and features we believe may be most relevant: 

  • Your email address
  • IP-address and information about your website visit behaviour

When booking an appointment  with us , we collect the following information in order to contact you :

  • Your full name
  • Your email address
  • Your phone number.
  • IP-address and information about your website visit behaviour
  • Specific garment you are interested in discussing in the meeting
  • Measurements & body posture photos provided for your order - if given.

3. Information we do NOT collect

We never collect credit or debit card information as we use a third party payment processor to handle this information securely. 

4. Personal Data

The personal information you submit to the once a day store, including your measurements, will only be used in order to fulfil the undertakings once a day store have and to assure you the best quality service. The once a day store will not let a third party see or use your personal details without your prior consent. For Made to Measure garment where measurement and body posture photos are needed such information will be used for your order only. Pictures will never disclose your face when shared with third party for possible third party analyse before making your pattern. You have the right to see your personal details upon request, and the right to have your information updated or deleted. If you wish to end your subscription of information from once a day  store, please send an email to support@onceaday.se

5. Disclosure

We may disclose your personal information if required by law.

6. Cookies

Cookies are used by the once a day store in order to improve our customers’ experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. The once a day store will not operate as desired when cookies are disabled in your web browser. For optimal experience, please activate cookies in your browser.

7. Security

The once a day shop operates on the Shopify retail platform, which meets all 6 of categories of Payment Card Industry (PCI) standards. The Payment Card Industry Security Standard (PCI DSS) is a proprietary information security standard for organizations that handle branded credit cards from the major card schemes including Visa, MasterCard, American Express, Discover, and JCB. The once a day shop also offers check out via PayPal, which already offers PCI DSS compliance. The once a day store online operate with full Secure Sockets Layer (SSL) encryption.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

9. Contact info

Do not hesitate to contact us if you have any questions, if you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our team at 

support@onceaday.se