Shipping policy
HANDLING TIMES
Micro Stock
We will send your order within 1-2 Business days
Made To Order
We need 2-3 weeks to craft you order and have it ready to be send out.
* For mixed orders - including both Stocked and Made to order items we will send all together as soon as the Made to order Items are ready. If you want the items shipped separately simply place two separate orders.
SHIPPING
Hong Kong
-Free shipping for orders over HKD 500 HKD
-Orders under 500 HKD have a flat shipping fee of 25 HKD.
-Pick up in store: FREE ( ready after 4 hours)
SF Express 1-2 Business
International
- Free shipping for orders over USD 150
- Orders under 150 USD or equal in local currency are subject to a nominal shipping fee calculated at check out
Delivery time from dispatch day: 5-14 Business days
once a day ships to 37 countries:
North America: United States, Canada, Mexico
Europe: UK, France, Ireland, Germany, Netherlands, Norway, Sweden, Denmark, Finland, Iceland, Belgium, Luxembourg, Italy, Liechtenstein, Austria, San Marino, Croatia, Cyprus, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Poland
Oceania: Australia, New Zealand
Asia: Hong Kong, Singapore, Japan, South Korea, Macau, Taiwan, Cambodia, ( China: Mayor Cities, please contact customer service before placing your order for shipping to Mainland China)
Middle East: United Arab Emirates
ORDER TRACKING
An order confirmation e-mail will be sent to you shortly after the order has been placed, summarising your purchase. This email will outline all items included in the order, confirming your contact information, shipping and billing address, along with the amount paid.
The shipping confirmation, including a tracking number, will be sent as soon as your order is ready to be sent with a normal handling time of 1-2 business days for stocked items. Shipping date for any Pre-Order or Custom Size garment will abide by the dates and timeline provided for that specific item.
TAXES & DUTIES
The prices listed on the once a day online store include all taxes and duties. Just like in Sweden, the price you see in our store is the price you will pay at checkout. To view prices in the currency of your country or shipping destination, simply select the appropriate currency from the dropdown menu in the footer.
If you add items to your cart in a different currency than your delivery destination, prices will be updated at checkout to match your destination’s currency, ensuring that all applicable taxes and duties are included. If sales tax does not apply in the destination country, no taxes will be added to your purchase.